What Does a Psychosocial Recovery Coach Actually Do?
Supporting Recovery Is More Than Just Showing Up
An NDIS psychosocial recovery coach helps participants with psychosocial disability build capacity, connect with services, and stay engaged in their recovery. At Clerica, we provide documentation and admin support for recovery coaches so they can focus on care.
NDIS Psychosocial Recovery Coach Role Explained.
Under the NDIS, recovery coaches work with participants who experience psychosocial disability. This means the participant has functional challenges linked to their mental health.
A recovery coach helps them build skills, improve confidence, and move toward recovery on their own terms. The role often includes:
• Building a trusting, consistent relationship
• Helping participants understand and navigate their NDIS plan
• Supporting the development of a recovery plan based on individual goals
• Coordinating with support coordinators, family, and clinical services
• Documenting progress and preparing for reviews
• Staying engaged during setbacks or periods of disconnection
Common Challenges for Psychosocial Recovery Coaches.
The work is rewarding, but also demanding. Coaches are often managing multiple participants, each with different needs and support networks. Over time, the administrative side of the job can pile up.
Common challenges include:
• Keeping case notes consistent and up to date
• Writing clear summaries for reviews or meetings
• Staying on top of schedules, reports, and plan goals
• Managing communication with other providers
This is where Clerica can help.
Admin & Documentation Support for Recovery Coaches.
We offer practical, confidential support to help recovery coaches stay organised, focused, and confident in their documentation.
Services include:
• Formatting and editing case notes
• Preparing participant summaries for reviews
• Creating recovery plan templates
• Offering support with onboarding and exit processes
We work in your tone and with your systems so that the support feels natural and aligned with your service.
You Don’t Have to Do It All Alone
Psychosocial recovery coaching is powerful, person-centred work. If you need help with documentation, planning, or staying organised, Clerica is here to support you in the background.
Contact us today to find out how we can help your practice run more smoothly so you can stay focused on what matters most.
Note: This blog provides general information only and is not legal, compliance, or clinical advice. Clerica offers administrative support services; providers remain responsible for their own professional and regulatory obligations.