Administration Support for NDIS Providers
NDIS providers operate in one of the most documentation-intensive sectors in Australia. Between case notes, service agreements, participant records, and audit requirements, admin can quickly overwhelm your team.
Clerica provides experienced remote administration support for NDIS providers, psychosocial recovery coaches, and support coordinators — keeping your operations organised, compliant, and running smoothly.
What this service includes
Case notes and progress documentation formatting
Service agreement preparation and administration
Participant file setup, organisation, and management
Intake and onboarding documentation support
NDIS Quality and Safeguards admin support
Incident report drafting support (based on your notes)
Back-office document preparation and formatting
Who this service is for
Registered and unregistered NDIS providers
Psychosocial recovery coaches
Support coordinators managing large caseloads
Small NDIS organisations with lean admin teams
Sole traders delivering NDIS supports
Why outsource your admin?
Stay on top of documentation without burning out
Consistent, professional case records
Audit-ready files when you need them
Reduce pressure on frontline staff
Flexible support that grows with your participant base
How it works
Brief introductory call to understand your operations
Agreement on scope and services
Secure access and workflow setup
Ongoing monthly or project-based support
Professional boundaries
Clerica provides administrative support only. We do not deliver NDIS participant services, provide compliance advice, or act as a registered provider on your behalf. Clients remain responsible for meeting their regulatory obligations.