Administration Support for Aged Care Providers
Aged care providers are carrying more documentation obligations than ever — SIRS reporting, Quality Standards requirements, care plan records, and audit preparation on top of already demanding care responsibilities.
Clerica provides steady, reliable remote administration support for residential facilities and home care providers — so your team can focus on residents and clients, not paperwork.
What this service includes
SIRS incident notification drafting and support
Care plan documentation formatting
Case support and progress notes formatting
Aged Care Quality Standards documentation support
Audit-ready file organisation and management
Resident and client file setup and maintenance
General admin and document preparation
Who this service is for
Residential aged care facilities
Home care package providers
Consumer Directed Care coordinators
Small and independent aged care operators
Admin teams under pressure during audits or reviews
Why outsource your admin?
Meet SIRS and Quality Standards obligations with confidence
Consistent, well-organised documentation across all files
Reduce pressure on care staff managing paperwork alongside shifts
Audit-ready records without the last-minute scramble
Flexible support that fits your rostering and operational needs
How it works
Brief introductory call to understand your facility or service
Agreement on scope and services
Secure access and workflow setup
Ongoing monthly or project-based support
Professional boundaries
Clerica provides administrative and documentation support only, based on information supplied by your team. We do not provide clinical care, compliance advice, or regulatory guidance. Providers remain responsible for meeting their obligations under the Aged Care Act and relevant standards.